Summary
A restaurant in Cheltenham has apologised after mistakenly publishing an AI post falsely claiming that a rival business had closed down. The Nook on Five deleted the post and apologised “unreservedly” after claiming that the nearby Lumiere restaurant had shut it doors. The owners of Lumiere insist it is “very much alive and kicking”.
Details
In a statement posted on Facebook earlier this week, a representative of The Nook wrote: “We recently made a serious error in a published piece of content. We owe someone an apology. “A recent blog post incorrectly stated that Lumiere – one of Cheltenham’s leading independent restaurants – had closed.
This information was entirely false. “This error arose from an AI-generated draft that was not appropriately reviewed before publication. That is entirely on us.
We are reviewing our processes to ensure it does not happen again.” The statement continued: “We apologise unreservedly. To Helen, Jon and the entire team at Lumiere – we are truly sorry for any harm this caused. If you’re visiting Cheltenham, Lumiere is one of the finest independent restaurants in the area.
“Please go and experience it for yourself.” Lumiere is a Michelin Star and AA Rosette awarded restaurant which first opened in 2009. Speaking to the BBC , co-owner Helen Howe said “We’ve been here 17 years, and we’re very much alive and kicking”. Generative AI has become a contentious issue.
While it can help people work more efficiently and save money for businesses, concerns about environmental impact, job losses, and accuracy have made it a divisive issue. “AI hallucinations” refers to when AI generates confident-sounding but ultimately false information, such as the closure of a restaurant.
What You Need to Know
A restaurant in Cheltenham has apologised after mistakenly publishing an AI post falsely claiming that a rival business had closed down. The Nook on Five deleted the post and apologised “unreservedly” after claiming that the nearby Lumiere restaurant had shut it doors. The owners of Lumiere insist it is “very much alive and kicking”.
In a statement posted on Facebook earlier this week, a representative of The Nook wrote: “We recently made a serious error in a published piece of content. We owe someone an apology. “A recent blog post incorrectly stated that Lumiere – one of Cheltenham’s leading independent restaurants – had closed.
“Please go and experience it for yourself.” Lumiere is a Michelin Star and AA Rosette awarded restaurant which first opened in 2009. Speaking to the BBC , co-owner Helen Howe said “We’ve been here 17 years, and we’re very much alive and kicking”. Generative AI has become a contentious issue.